Writings
Arte has written for VentureBeat, ChatbotMagazine, Hackernoon, DataDriven Investor, and other publications.Â
The Art of Being Hospitable
February 27, 2023
The Future of Conversational AI
December 6, 2022
What do consumers really think about automated customer service?
November 14, 2022
Highlights from the World Chatbot Summit
May 30, 2022
Insights from the World AI Cannes Festival
April 21, 2022
Conversational AI in Travel & Hospitality
April 4, 2022
The Future of Conversational AI
December 14, 2021
Announcing Conversational AI Partner Solutions
November 15, 2021
Best Practices in Conversational AI
August 3, 2021
Chatbots and Voice Assistants in Healthcare
June 23, 2021
Best Practices in Customer Service Automation
May 21, 2021
The Future of Chatbots and Voice Assistants
December 10, 2020
Voice Forward - Insights from Voice Experts
September 2, 2020
Building Customer Service Chatbots
August 17, 2020
The Impact of Coronavirus on Chatbots
April 13, 2020
What to Expect at Superbot 2020
March 2, 2020
What is in Store for Chatbots and Voice Assistants?
December 16, 2019
Exploring Usage Behavior of Alexa and Google Home Voice Assistants
November 21, 2019
Exploring Customer Service Chatbots with the Experts
September 26, 2019
Brand Strategies for Conversational Interfaces
July 30, 2019
What’s a good Alexa Skill ranking
July 11, 2019
Why you Should Attend Superbot 2019
March 7, 2019
Common Messages in Voice Applications
Jan 24, 2019
Examining Consumer Purchasing Behavior through Alexa and Google Home
December 19, 2018
The Biggest Trends and Predictions in Conversational Interfaces
December 6, 2018
Applying Data Science to Customer Service Chatbots
October 3, 2018
Alexa Skill usage Continues to Rise
May 2, 2018
How Facebook Users Show their Love for Chatbots, by the Numbers
February 14, 2018
For the Love of Bots!
February 14, 2018
Here's What Users were Saying to Facebook Chatbots in 2017
January 11, 2018
Alexa Store Rankings for December
January 4, 2018
Alexa Store Rankings - How Does Your Skill Compare?
December 4, 2017
Here's How People Really Feel about their Digital Assistants
November 21, 2017
The Impact of Alexa and Google Home on Consumer Behavior
November 21, 2017
Polite Chatbots Lead to Better Engagement
September 23, 2017
Chatbot Responses are Key to Engagement
September 18, 2017
The Age of Voice
September 5, 2017
The 10 Languages Chatbots are Most Likely to Speak
July 19, 2017
The Language of Chatbots
July 19, 2017
Conversation is Key to Chatbot Engagement
April 27, 2017
To Click or to Chat.. That is Still the Question
April 26, 2017
Examining the Data on Chatbot Retention
April 10, 2017
Case Study: Cricket by the Numbers
March 15, 2017
What the Data Says about Valentine's Day and Chatbots
February 14, 2017
Men Chat from Mars, Women Chat from Venus
February 14, 2017
Users Love These Chatbot Images, Stickers, and Animated GIFs
February 12, 2017
User Acquisition & Monetization
February 1, 2017
Snap my Picture, Chat my Picture...
January 12, 2017
Five Most Common Things Users Say to Chatbots
November 12, 2016
Dashbot November Demo Night
November 4, 2016
Dashbot Insights
November 2, 2016
Too many buttons spoil the bot
October 7, 2016
To Click or to Chat... That is the Question
October 6, 2016
For the Love of Bots!
September 26, 2016
Dashbot September Demo Night
September 21, 2016
How to Make Sure People Keep Using your Chatbot
September 17, 2016
Five Chatbot Stats That Reveal What Users Want
September 6, 2016
Got Bot Metrics?
September 2, 2016
Dashbot August Demo Night
August 10, 2016
Dashbot Demo Night
June 30, 2016
Got Bot Analytics?
June 2, 2016